Whether you use our collection agency or another service provider, we believe you will find our video educational series very informative and valuable. Not all collection agencies are the same and debt collection techniques can vary widely. Each video is 2 to 5 minutes long, and provides a detailed overview of the specific subject. When you click on the thumbnails below, you will be taken to a new page where the video will begin playing automatically. You can follow along with the transcript which is included on the page for easy reference to review in greater detail.