The debt collection industry is undergoing a transformative shift, driven by the rapid advancements in artificial intelligence (AI) technology. A new study by The Kaplan Group explores the impact of AI on debt collection, highlighting the key market trends, technological innovations, and operational benefits. Key Takeaway Market Overview The rapid growth projected for AI-powered debt … Read more
The B2B debt collection market is experiencing significant growth, as evidenced by clear, quantifiable data from reputable sources. A new study by The Kaplan Group provides insights into the market’s size, growth projections, and key segments in the debt collection industry. Key Takeaways Market Growth Projections The B2B debt collection market is on track to … Read more
The relationship between revenue quality and collection efficiency has become increasingly critical for sustainable growth. A new analysis by The Kaplan Group of eight leading SaaS companies reveals significant variations in how companies balance high-value revenue streams with effective collection practices, offering insights into optimal strategies for financial success. Key Takeaways Revenue Quality Revenue quality … Read more
A new study by The Kaplan Group, a commercial collection agency, examines payment collection trends among SaaS companies from 2020 to 2024, revealing significant shifts in payment patterns and operational efficiency. The software as a service (SaaS) industry’s financial health can be effectively gauged through its payment collection efficiency, particularly through metrics such as Days … Read more
A new study by The Kaplan Group, a commercial collection agency, reveals a significant shift in the U.S. debt collection industry, which has seen notable shifts from 2019 to 2024, marked by a surge in public interest. This report explores these trends, highlighting state-level variations and national patterns as revealed by recent industry and search … Read more
Student debt has become a significant financial burden, growing faster than any other form of debt for many individuals in the United States. A new study by The Kaplan Group aims to provide an overview of student debt across various states and majors, highlighting the top and bottom states in terms of average debt, the … Read more
A new study by Kaplan shows that the average monthly search for “debt relief” on Google has grown by 49% in the past year, highlighting a national concern about managing financial obligations. This study identifies the states facing the most significant challenges and those with a potentially healthier financial landscape. Key Takeaways Search Interest for … Read more
It’s always exciting to land a new client, but when that client does not pay you and the debt adds up, excitement turns into anxiety and disappointment. It may be time to consider hiring a commercial collection agency. We all know managing a business and the cash flow process is a financial pain point. We’ve … Read more
When it comes to collecting commercial debt, getting mad almost never leads to getting even. But the concern extends well beyond your bottom line. How to be 30% less effective in collecting business debt It’s simple. Just allow yourself to get absolutely furious about the situation, and BOOM. Your ability to recollect your money drops … Read more
Yes, it’s true. Debt collectors can now contact consumers on social media. Here’s the background and all you need to know about what debt collectors can and can’t do on social media. The History In November 2021, The CFPB made some long-awaited updates to the Fair Debt Collection Practices Act. The FDCPA was enacted by … Read more
