Negotiations are a large part of any collections business, and empathy is at the heart of every negotiation. Empathy means being able to see and understand someone else’s point of view and needs. So, while I may want to collect as much of the money owed to my client as possible, I also need to … Read more
During this difficult time, protecting your health and the health of your family is the most important task. Of course, the health of your business is critical as well. The Covid-19 crisis will end. When it does, you want your business to be in as good a shape as possible. Keeping your business running and … Read more
As a collection agency, we obviously think that we’re in the best position possible to help you collect on unpaid invoices. But, we are sometimes asked for alternatives. We don’t take it personally, we know people like options. Here are four other ways you could potentially deal with unpaid invoices. Invoice Factoring With invoice factoring … Read more
You’ve probably heard that there’s a statute of limitations on debt. Whether you owe money or are owed money, you’re probably eager to know if your debt can still be collected on. In both cases the answer is … it depends. What Does a Statute of Limitations Mean If you watch a lot of police … Read more
Let’s be honest. Most of us are very good at making new year’s resolutions, we’re just not very good at keeping them. People tend to keep resolutions until about January 15th, but by the time January 31st rolls around, they’ve generally moved on, or rather back. Goals are hard to keep. The new year is … Read more
The year 2020 brings more than just a new decade, it brings a new crop of laws. From legalized marijuana in Illinois to California’s new laws regarding freelance employees, there are multiple laws that could impact your business’s finances. According to a survey by ComplyRight, only one in four businesses are “very confident” in their … Read more
Nonprofits and for profits differ from each other in many ways. But, one thing the two types of companies have in common is that they both need to collect money in order to keep on the lights. People often believe that selling items or charging for something jeopardizes a nonprofit’s tax-free status. This is not … Read more
We’ve all been taught that the first Thanksgiving was celebrated by colonists who were grateful for their survival and the harvest. The more historically minded among us know that this story isn’t 100% accurate, and that the first colonists certainly weren’t eating pumpkin pie and stuffing. But still, once a year we gather around a … Read more
I don’t want to shock you, but even though we are now almost at 2020, and electronic banking, no cash stores, and ATMs are all part of everyday life, a lot of people out there are still writing checks. Some people write checks because that’s what they’re used to doing. Some people like to write … Read more
The cliché of the entitled millennial employee is more than a little worn out. I’m fortunate to have a birds-eye view of a lot of different companies and their employees and I know for a fact that millennials are just as capable and dedicated as their older coworkers. But, having managed employees in many different … Read more
