The B2B debt collection market is experiencing significant growth, as evidenced by clear, quantifiable data from reputable sources. A new study by The Kaplan Group provides insights into the market’s size, growth projections, and key segments in the debt collection industry.

Key Takeaways

• The B2B debt collection market is set for remarkable growth, projecting an increase from USD 4.94 billion in 2023 to USD 9.29 billion by 2030.
• The debt collection software segment demonstrates strong growth potential, expanding from USD 4.92 billion in 2023 to USD 8.79 billion by 2030, with a CAGR of 10.3%. 
• North America is first in the global B2B debt collection landscape, holding 35% of the market share in 2023. 

Market Growth Projections

The B2B debt collection market is on track to significant growth, with projections varying across different sources. The market could expand from USD 4.94 billion in 2023 to USD 9.29 billion by 2030, representing a growth of 88% with a CAGR of 9.8%. A more conservative estimate projects the market to reach USD 7.2 billion by 2032, indicating a growth of about 46% from the 2023 value.

The debt collection software market is experiencing significant growth, with multiple sources providing similar projections. The market is expected to grow from USD 5.38 billion in 2025 to USD 8.79 billion by 2030, with a CAGR of 10.3%. This aligns with other market projections estimating growth from USD 4.92 billion in 2023 to USD 9.27 billion by 2030, at a CAGR of 9.6%.

Regional Dynamics

The regional market breakdown reveals North America’s leadership position, with 35% of the global B2B debt collection market. Meanwhile, the Asia Pacific region is emerging as the most dynamic market, achieving an impressive CAGR of 12.8% from 2021 to 2031.

As the B2B debt collection market evolves, it presents not only opportunities for growth but also challenges that demand innovative solutions. Businesses must remain agile, leveraging data-driven strategies and fostering collaboration to navigate this complex landscape and unlock the full potential of this expanding market.

Methodology

This market analysis synthesizes data from eight leading industry sources published in 2024. Primary market projections are drawn from verified market reports and business research insights for core B2B collection services data, while Mordor Intelligence and Grand View Research provide software market insights. Additional trend analysis incorporates Market Research Future’s regional data and Industry ARC’s segmentation research. Operational insights are derived from Nobel Biz and Kaplan Collection Agency’s professional practice reports.

Data validation involved cross-referencing market sizes, growth rates, and regional distributions across multiple sources, presenting conservative and optimistic projections where significant variations existed. All monetary values are expressed in USD billions, and growth rates are calculated using compound annual growth rate (CAGR) methodology.