As a collection agency, we often have debtors attempt to avoid dealing with us by trying to hide behind rights provided by the Fair Debt Collection Practices Act (FDCPA). The FDCPA applies to consumer debt but not to business to business debt collection. Successful commercial debt collectors need to know which rules apply to their … Read more

What Services Should You Demand of an Outside Collection Agency?Originally published May 1, 2000, in CreditToday, by Jerry Kaplan There are a lot of collection agencies out there that would be happy to get your business. You might be using one or more of them now. But are they giving you the services that you … Read more