99% of B2B Auto-Renewals Are No Longer Enforceable As Written

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Late last year, the Federal Trade Commission (FTC) approved a revision to 16 CFR Part 425, the rule concerning recurring subscriptions and other negative option plans.  The law becomes effective May 14, 2025 unless overturned or legally challenged.  Over 99% of the auto-renewal contracts that we enforce for our clients are not compliant with the … Read more

Overdue and Undervalued: How Higher Outsourcing of Collections Drives Stronger Recovery Rates

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Late payments are a growing challenge for businesses, with increasing economic uncertainty amplifying the risks associated with cash flow disruptions.  In an exclusive new survey, The Kaplan Group reveals a striking trend: companies that outsource more overdue invoices to collection agencies experience substantially higher recovery success. The survey was conducted among 100 financial decision makers, … Read more

How Student Debt Is Locking Millennials and Gen Z Out of Homeownership

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While Boomers and Gen X steadily built equity, Millennials and Gen Z are starting adulthood with crushing debt loads that delay or derail buying a home. An exclusive new study from The Kaplan Group reveals a strong negative correlation between student debt and homeownership rates, and when segmented by age group, the generational divide becomes … Read more

Exclusive Survey Insights on The Impact of High Days Sales Outstanding

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A new study, based on an exclusive survey by The Kaplan Group, provides a comprehensive analysis of payment collection challenges, focusing on companies affected by high and very high Days Sales Outstanding (DSO).  Our research spans multiple industries, including manufacturing, retail, professional services, and healthcare. The survey gathered insights into revenue distributions, industry-specific trends, and … Read more

Which Industries Face the Highest Tariff Risk?

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Trade vulnerability is a growing issue for many industries in the American economy. Certain industries are at significant risk as tariffs are raised. This increased vulnerability could disrupt supply chains and impact the overall economy with an increase in payment delays or defaults. A new study by The Kaplan Group found that several specific industries … Read more

The AI-Driven Transformation of Global Debt Collection

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The debt collection industry is undergoing a transformative shift, driven by the rapid advancements in artificial intelligence (AI) technology. A new study by The Kaplan Group explores the impact of AI on debt collection, highlighting the key market trends, technological innovations, and operational benefits. Key Takeaway Market Overview The rapid growth projected for AI-powered debt … Read more

The Growth of the B2B Debt Collection Market

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The B2B debt collection market is experiencing significant growth, as evidenced by clear, quantifiable data from reputable sources. A new study by The Kaplan Group provides insights into the market’s size, growth projections, and key segments in the debt collection industry. Key Takeaways Market Growth Projections The B2B debt collection market is on track to … Read more

How to Optimize SaaS Revenue and Collections

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The relationship between revenue quality and collection efficiency has become increasingly critical for sustainable growth. A new analysis by The Kaplan Group of eight leading SaaS companies reveals significant variations in how companies balance high-value revenue streams with effective collection practices, offering insights into optimal strategies for financial success. Key Takeaways Revenue Quality   Revenue quality … Read more

Which Generations Are The Most Responsible Savers?

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A new study by The Kaplan Group explores the relationship between generational spending patterns and geographical cost of living. It also examines how location-based cost of living impacts savings potential more significantly than raw income, with lower-cost states demonstrating higher savings scores despite lower median incomes. Key Takeaways Generational Savings Potential Generational spending patterns reveal … Read more

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